What is the IP address of my website

When you host a domain name in your account it is assigned an IP address - the shared IP address of the server (see: All my websites are using the same IP (shared IP), why?). This IP address is listed in the Subdomain Manager section (Site Management > Subdomain Manager). So, if you want to see the IP address our system has assigned to your domain/subdomain, go to the Subdomain Manager.

You can change or reset the A record (the IP) of your domain or subdomain via the Custom DNS Records section (Site Management > Custom DNS Records). Changing the IP of your domain is only necessary when you want to point the domain to another server, usually one that is outside our network.

You can also look up the IP address of your domain from an external source. There are at least two different ways to do this: The first option would be to use an online-based IP lookup tool, such as:

https://ping.eu/
https://network-tools.com/
https://centralops.net/co/Ping.aspx
https://www.just-ping.com/

The second option would be to use the ping command on your computer. If you are using Windows you have to use CMD (Command Prompt) and if you are using Linux or MAC you have to use the corresponding shell terminal. Here are the steps you have to follow in order to get the IP address of your domain name:

Windows XP users:

1. Click on the Start menu button
2. Choose Run
3. Type cmd and press Enter
4. The next step is to input the command ping domain.com where you have to change domain.com with your domain name

Windows Vista and Windows 7 users:

1. Click on the Start menu button
2. Click on the search field and type cmd
3. Click on the CMD program the resulting search results will display
4. Input the command ping domain.com in the new opened window where you have to change domain.com with your domain name

MacOS users:

1. Navigate to your Applications folder
2. Open Utilities and double click on Terminal
3. In the new opened window type ping domain.com to ping your domain name where domain.com should be replaced with your domain name
4. Press Enter.

Linux users

In Linux you have to open your terminal and use the command ping domain.com where domain.com should be replaced with your domain name. The terminal window can be opened in different ways depending on the distribution you are using.

After executing the ping command you should see a similar result:

In the example above a ping request to google.com has been made and as a result we get the IP address 74.125.67.100

IMPORTANT: Using the ping command from your computer makes a query to the DNS server of your ISP and if you are using an online-based tool the request is sent to the DNS server of the domain's hosting provider, which returns more accurate information. It is possible that you get different results using these two methods. The cause could be late DNS propagation after a recent change of the A record (IP) or the name servers of the domain you are looking up.