Locking/Unlocking a domain name

Registrar Lock is an additional security feature available for some of the domain TLDs that we offer (.com, .net, .biz, .org, .us, .in, .me, .tv, .cc, .nu, .asia). This security feature prevents domain name transfers. That way nobody can transfer your domain name and seize control over it without your authorization. The Registrar Lock function can be enabled or disabled by the domain owner. By default, newly registered domains are locked by our system but they could be unlocked at any time.

If you are trying to transfer a domain name to our company and the domain name status is "locked" or "transfer prohibited", you must contact your current registar and request to have the domain name unlocked for transfer.

If you are trying to transfer a domain name away from us or simply wish to unlock a domain name that is registered with us, you can do that via the Domain Manager section (Site Management > Domain Manager) of your Web Hosting Control Panel. Next to each domain name there are several columns with corresponding icons underneath each of them. The very first one is the Status column. There you must click on the button on the right which is in the form of a lock.

Once you click on that button you will see a small pop-up window that displays the current status of the domain name. Next to it there is a button that reads "Lock" or "Unlock", depending on the current status. Clicking on that button changes the status of your domain name.